McKinsey Suggests Short & Mid-Term IT Investments During Downturn

McKinsey recently suggested that, "judicious IT investments can generate short- and medium-term revenue and efficiency gains that greatly exceed the savings from traditional cost-cutting effor

What the #$%* Does MPM Mean?

I know that it has been a while, but I finally got myself reorganized to post new ideas, messages, and insights fairly regularly now.

American Airlines Needs to Use Consumer Feedback In Context

Compete's Mike Redbord had some interesting insight in his blog post regarding how American Airlines (AA) faired given their recent rash of groundings due to maintenance issues.

Take a survey

I was checking out some cool new widgets available to the internet. One newcomer is Polldaddy.com. very intersting and could be a useful tool for quick marketing queries online.

First Blog Rant - Why IBM bought Cognos

Over the last several weeks, we have seen a slew of business intelligence companies sold to larger technology firms. Oracle bought Hyperion; IBM bought Cognos, and so on.